Freqently Asked Questions

Our system is intuitive and easy to learn and typically a standard event can be fully set up within a couple of hours the first time.

We have an absolute limit of five days for the event duration from the point where it commences until it ends so you’re free to run a single day event or multiple day virtual conference. However, on demand content for that event will still be available afterwards for a complimentary month (with the option to extend) for people to access the presentations and other content.

Unlimited! You can have as many speakers as you require per event, although please note each speaker counts as a user.

The maximum number of users (or registrants) depends on the amount selected during the set-up process; although extra users can be added in blocks up to a cap of 5,000 total. Please note that users include attendees as well as speakers, presenters, team members and sponsors.

Absolutely! Our system was designed so event planners, organisers and hosts can utilise our system to run multiple events, either simulateously or sequentially, easily under a single login.

The best way to think of on demand events is like Netflix where all the presentations and talks are accessible to attendees to view in their own time and at their own pace. You can learn more about our on demand features here.

Yes, we do offer technical support to ensure your event runs smooth. Please call us on 1300 VIRCON (1300 874 266) to discuss and arrange.

Unlimited! You can have as many talks or presentations as you require per event.

No, we don’t – the basis of our pricing is on user registration numbers, as well as optional extras like additional on demand, breakout rooms and technical support.

No, there are no restrictions on streamed minutes. As our pricing is based primarily on number of registrations, this allows attendees to enjoy as much of your event as they like without the pressure that each minute streamed is costing you more.

No, all you need is a standard web browser and you can log into the Vircon platform from anywhere and at any time.

No, all they need is a standard web browser and their login details and they can connect to the Vircon platform from anywhere and at any time.

Each team member counts as a user so you may have as many as your user cap. This flexibility allows organisers to have as many involved as required.

Yes, we currently offer free courtesy onboarding to our platform to help you best utilise our system. Please call us on 1300 VIRCON (1300 874 266) to discuss and arrange.