Terms of Service


THE VIRTUAL CONFERENCE NETWORK Pty Ltd (ABN 86 638 953 732) (“VIRCON”) User Terms of Service (the “User Terms”) govern your access to or use of the online and hybrid Events and services generally described at www.thevircon.com and its associated services (online and offline), products, software, mobile applications, information, networks, distribution channels, components, APIs, and documentation (”Services”) offered or made available by THE VIRTUAL CONFERENCE NETWORK Pty Ltd. or its parents, subsidiaries, and corporate affiliates (“VIRCON” “we” “us” or “our“). 


VIRCON may vary these terms at any time. Any variations become effective on posting. By continuing to use the Site after the terms have been varied you agree to be bound by the variation. 


You are subject to the Terms of Service (a “User”) if you are an individual or entity that signs up for, or accesses a Vircon account, or who attends, participates in, or interacts with or at an Event or is affiliated with an individual or entity and that uses or accesses the Services in any way. Without limitation examples of this includes Event owners, Event organisers, Event managers, agencies, consultants, contractors, sponsors, and exhibitors. attendees and speakers. 

VIRCON’s role

VIRCON does not organise Events, it is a third party providing the Services and its incorporated technology platforms (the “Platform”) to facilitate an Event taking place. For the purpose of this Agreement, the Services includes the Platform. Vircon is not responsible and cannot be held liable for any matters described in the Event Owner Responsibility section (below). 

Event Owner’s responsibilities

An Event Owner has full control and sole responsibility over and for the running of any Event which includes, but is not limited to:
  • How and when the Event is run. 
  • Cancellation of an Event. 
  • Program creation. 
  • Speaker/Presenter content and management.
  • Abstract presenter content.
  • Event marketing. 
  • Compliance with relevant privacy policies. 
  • Ticket sales.
  • Promotions and discounts.
  • Invitations to attend the Event.
  • 3rd party integrations.
  • Any activities carried out during an Event.
  • Monitoring and managing the conduct of Users.
  • Removal of content that is superseded or breaches relevant public standards policy.
  • Responding to and resolving any dispute between the Event Owner and any Participant or Team Member.
  • Blocking or revoking a User’s access to its Event at any time and in its sole discretion. 

System Errors

While VIRCON takes all reasonable care to ensure that bookings are correctly priced and only available for sale when intended, sometimes errors may occur. VIRCON may cancel an order made as a result of any such error, although in the case of a pricing error VIRCON will endeavour to contact you to give you the option of rebooking at the correct price.

Customer Errors

If an error on the Ticket Purchaser’s behalf results in VIRCON reprocessing the booking at your request, VIRCON may charge the Ticket Purchaser the actual costs incurred in reprocessing the transaction, including any chargeback or postage fees charged to VIRCON by a third party. 


VIRCON and Users each warrant that it has validly entered into these Terms and each Agreement and has the legal power to do so. 

VIRCON warrants that it will provide the Services in a professional manner, consistent with generally accepted industry standards and in material conformance with any descriptions thereof in the applicable Agreement.  Users must notify VIRCON of any warranty deficiencies within 30 days from performance of the relevant Services in order to receive any warranty remedies.  In the case of a breach by VIRCON of an express warranty set forth above in this subsection, User’s exclusive remedy shall be the re-performance of the deficient Services.  The foregoing warranties in this subsection shall not apply to any Third-Party Applications. 

Except as expressly set forth in these terms or the applicable agreement, the platform and services are provided “as is” and “as available” without any representation or warranty of any kind, and User’s use of the platform and services is at User’s own risk, and VIRCON makes no other representation or warranty, express or implied by operation of law or otherwise, including any implied or statutory warranty of non-infringement, title, quiet enjoyment, merchantability or fitness for a particular purpose or any implied warranty arising out of course of conduct, usage or trade practice, and VIRCON does not warrant that the platform and services will be provided error-free, uninterrupted, secure or virus-free. VIRCON shall have no liability whatsoever for the accuracy, completeness or timeliness of any User information.  VIRCON neither warrants that User, in using the platform and services will obtain the results that User intends, not the platform and services will be adequate for or achieve the business purposes and requirements of Users. VIRCON makes no warranties of any kind with respect to any third-party applications.


Subject to these User Terms, we grant you a limited, non-sublicensable license to access and use VIRCON to create, organise and host Events on VIRCON and participate in Events subject to any additional terms imposed by the Event Owner.


The information contained within this Site (including programming scripts, graphics and logos) are copyright of VIRCON and its related bodies corporate. You may make any copies of any information reasonably incidental to your viewing of the Site and may retain a single permanent copy for your personal reference. The information may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered, transmitted in any form or by any means in whole or in part (except where by law such use cannot be prohibited) without the prior written approval of VIRCON or its related bodies corporate.

Intellectual Property and Trademarks

All intellectual property rights in the Services throughout the world belong to us. You have no intellectual property rights in, or to, the Services other than the right to use it in accordance with these User Terms. 

The trademarks appearing on this Site are primarily trademarks of The VIRTUAL CONFERENCE NETWORK Pty Limited or its affiliates. Other trademarks displayed on the Site are trademarks of their respective owners. Nothing contained on this Site should be construed as granting any licence or right of use of any trademark displayed on the Site without the express written permission of The VIRTUAL CONFERENCE NETWORK Pty Limited, or the relevant affiliate, or third-party owner.


If you violate these Terms of Use, without limiting any other remedies available, VIRCON may without notice to you:

  1. Cancel your access to an Event without a refund. 
  2. Prohibit you from using the Site. 
  3. Restrict your ability to make future purchases through VIRCON; and 
  4. If required by law, or by subpoena or an enforcement body, disclose information about you and your use of the Site for the investigation of any unlawful or harmful activity.

Examples of Violations include, but are not limited to:

  • Publishing content that violates any relevant law.
  • Hacking into the Site or employ any robot, spider or other device or process to use the Site for any unauthorised purposes.
  • Taking any action that imposes an unreasonably large burden on the Site.
  • Reproducing, duplicating, copying or reselling any part of the Services or related content.
  • Reselling, renting, leasing, sub-licensing, providing, distributing, or otherwise making available, your right to use or access VIRCON or any part of it without prior written consent from us or in respect to Event content except as permitted by the Event Owner.
  • Using VIRCON to hack into or insert malicious code, such as viruses, or harmful data, into VIRCON or any operating system.
  • Use VIRCON to collect data directly from minors.
  • Reverse engineer to create works based on the whole or any part of VIRCON or any content except to the extent permitted by law.
  • Permit anyone else to use your account or provide personal information for purposes of account registration other than your own.

User submissions and personal data

In the creation, marketing, managing and delivery of an Event, Users will submit or make available certain content, information, and data, (“Submissions”). You are responsible for your Submissions, and you assume all risks associated with your Submissions, including anyone’s reliance on its quality, accuracy, reliability, appropriateness, or any disclosure that makes you or anyone else personally identifiable. You represent and warrant that you own or have the necessary rights, consents, and permissions to use and authorize the use of Submissions as described herein.  You may not imply that Submissions are in any way sponsored or endorsed by VRCON. We are not responsible or liable to you or any third-party for the content or accuracy of any Submissions.We may reject or remove Submissions (such as Submissions that violate these Terms, or applicable law, but we have no obligation to do so.


VIRCON Privacy Statement is incorporated into these terms of use. https://www.thevircon.com/privacy-policy/

Online Sales

Where you make a purchase through this Site, you are bound by VIRCON Online Terms and Conditions in relation to that purchase.

Limitation of Liability

To the extent permitted by law our aggregate liability to you, whether for breach of these terms or in negligence or in any other tort or for any other common law or statutory cause of action arising in relation to these terms, the site or the content available through the site is limited to A$100. To the extent permitted by law we will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your access to, or use of, or inability to use the Site and its content, whether based in contract, tort, negligence, statute or any other legal theory, and whether or not we know of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with the foregoing but allows a limitation of a certain maximum extent, then our liability is limited to that extent.

External Events outside of VIRCON’s control

In the circumstances where an Event is impacted by external causes outside our control, we will take steps to minimize the effect of the delay. Provided we have acted reasonably in letting you know about the delay where it is possible for us to do so, we will not be liable for delays caused by the event.

General Provisions

If any part of this agreement is held to be unenforceable, the unenforceable part must be given effect to the greatest extent possible, and the remainder will remain in full force and effect. This agreement is governed by the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Queensland, Australia.